It seems pretty clear that the future of customer support hinges on the availability of AI-powered technology – but that still doesn’t tell us why so many businesses are investing in AI. AI is changing how we perform at our jobs, how we interact with brands, and even contributing to the growing class of superhuman …
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Are you developing your own chatbot for your business’s Facebook page? Get at me with your views, experiences, and thoughts on the future of chatbots in the comments. Researchers at Facebook’s Artificial Intelligence Research laboratory conducted a similar experiment as Turing Robot by allowing chatbots to interact with real people. For more information on how …
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