I decided to check a bag so I wouldn’t have to drag it with me everywhere in the airport. It seemed like a nice idea. The bags made it to Austin ok, but that was a different airline and an uneventful flight.
On the way back from Austin, I was supposed to catch my connecting flight to Rochester in Newark, NJ. I got off the plane in Austin and was going to try to find some decent lunch because I had 2 hours until my next flight at 2pm. I decided I should check the board first. My flight to Rochester was cancelled.
I found someone to help me and they put me on a later flight at 5pm. I went and ate some lunch. I drank a margarita, thinking it would help keep me mellow. I’ve decided that alcohol or some other detachment strategy is key in air travel.
I found the gate for the 5pm flight to Rochester, sat down, and decided to actually pay for internet. After all, I had just spent $12 on a @#$% margarita I might as well spend $10 for a few hours of internet access. Now that I had internet I didn’t have to try to lug all my crap over to the big board to check on my flight status. I could just log in to the interwebs to see that the 5pm flight was now also cancelled.
I went to bug someone at one of the gates to figure out what I was supposed to do now. They sent me to customer service to talk to some exhausted customer service person who clearly hated their job.
I told her that both of my Rochester flights were cancelled. She said oh yeah, that one didn’t get cleared for landing. I don’t know enough about air travel so that was nearly meaningless to me and totally unhelpful. I asked what I was supposed to do and offered that I could fly to Syracuse. She then offered to fly me to Albany, which is four hours from my house, or maybe Ithaca. I said no, but I could fly to Rochester or Syracuse. She said there weren’t any more flights to Rochester. So I suggested Syracuse again. She put me on standby for a flight to Syracuse leaving at 4:30 with a guaranteed flight to Syracuse at 9:41.
I was pretty sure I was doomed to rot in the airport when I found the gate and saw the Syracuse flight was delayed by an hour, but the gate keeper (what are they really called?) said I shouldn’t worry.
So I wandered off to the bathroom and while I was there they started boarding the flight an hour early. I did make it on to the plane. I was so happy. We even made it to Syracuse early.
With all that, I wasn’t surprised that my bag didn’t make it to Syracuse. Last time I lost my bags they were found right away, and they were delivered to my house, so I wasn’t all that worried.
It’s been two days now and there’s still no sign of my bag. I just got off the phone with someone at Continental’s delayed baggage number.
Can you describe the bag?
It’s a brown duffle bag.
So it’s just brown?
Yes.
Without an extendable handle or wheels?
Right.
Just brown?
Yes.
Can you describe something in the bag to help us find it and identify it as yours?
I have two tshirts that say “obey gravity, it’s the law.”
Ok. Anything else?
I have a name badge from a conference I was just at.
Does it have your photo on it?
No but it has my name on it.
What company is it for?
It’s not for a company it’s for a conference. It has my name on it. It says JODY and some other stuff.
Can you describe what else was in the bag? Any skirts or pants?
2 pairs of blue jeans. One pair of brown jeans… tshirts… you know… clothes.
Any feminine….
There are clothes in the bag.
(I was thinking… Are you asking me to describe my underwear to you? You can’t find my bag without a description of my underwear? My @#$% name on a name badge and two identical “obey gravity, it’s the law” tshirts are not unique enough identifiers to determine that this particular soft sided brown duffel is my bag.)
Ok. I’m going to put you on hold ma’am and call Rochester.
I listened to the hold music for 4 minutes ( … I really love your peaches, wanna shake your tree ... )
I’m sorry ma’am they didn’t answer.
Ok, is someone going to call me back later? Or should I call again?
Yeah you should call later this afternoon.
Lessons learned:
- I will avoid Continental in the future.
- I will avoid checking bags at all cost.
- I will try to find out which airports actually have free wifi and go out of my way to have connecting flights in those airports.
- I will always pack something extraordinarily ridiculous in my bag when I travel so whoever is rifling through them can figure out that it is indeed my bag they are rifling through.
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